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In AVAIL How Do I... AVAIL Shortcuts

Enter Order Number Prompt

Printing to another printer

Selection Lists

Enter Order Number Prompt  Return to Top

At any Enter Order Number prompt you can type some part of the company name and a list will be displayed of orders for companies that start with that name. The list is sorted by company with most recent order at the top of the list. There is also a filter that prevents very old orders from being displayed. You can press the function key for Old Orders and change the number of days old to display. If you change the number to 0 it turns the filter off. You can also filter orders by who took the order. This will only display the orders that have the matching initials in the WTO field. Press the Who Took Order function key and enter the initials that were used when the order was written. Press the function key again and blank out the initials to show all orders.
You can also enter a ? at the Enter Order Number prompt. This will display the last 10 orders that you have worked on.

Print to another printer  Return to Top

Each printout has a printer defined, but you can change to another printer just before printing by pressing shift F3. This will display the Printer Redirect screen. The printer with the * to the right of the number is the default printer for this report. You can move the hi-lite to any other printer and press enter. The report will print on the newly selected printer just this one time.

Selection Lists  Return to Top

The shift F2 key is used to open a selection list on any field a selection list is logical. If there is no list for that field the help screen will display.
On updating an order when it ask for the reason, shift F2 will give you a list of reasons for updating the order. When you select from the list it can also take you to the correct field.
On the first page of an order shift F3 on the Customer Attn field will display additional contacts at that company, shift F3 on the date fields will display a calendar you can select dates from. Shift F3 on the Order Name field will display a list of events that can bring in the dates of the event by selecting the event from the list. You can also open a selection list on the VIA field, the Ship To location field and the Status field.
On the equipment page of an order you can press shift F2 in the category column to show all the things you can do on the equipment page. If you press shift F2 in the Class column you will display all the class codes that can be used. If you press shift F2 in the description field you will display the categories by their description.
The shift F2 on will also show all the short cut keys that can be used.


On the technician page shift F2 in the Technician Name field will display all the techs you use, with their phone number, cell number, pager number, email address and skill level.
Shift F2 in the Job Title field will list all the job titles and the amount that you charge the customer per hour and per day.
You can also use shift F2 in the date fields to display a calendar.